PRIVACY & COOKIES

Last updated: 21 September 2025

1. Introduction

Welcome to DACRI (“we”, “our”, “us”). We respect your privacy and are committed to protecting your personal data.
This Privacy & Cookie Policy explains how we collect, use, disclose and protect information when you visit https://dacri.ch (the “Website”) or purchase our products.

This policy applies to visitors and customers located in Switzerland, the European Economic Area (EEA), and other regions where we operate.

2. Data Controller

The data controller is:

EXA GmbH
Wangserstrasse 18 – 8887 Mels – Switzerland

3. Personal Data We Collect

We collect the following categories of personal data:

Account & Order Data: name, billing/shipping address, email, phone, payment details (processed securely by our payment providers, not stored by us);
Communication Data: messages you send via our contact form or email;
Technical Data: IP address, browser type, operating system, device identifiers, and website usage statistics (via cookies and analytics tools);
Marketing Preferences: your choices regarding newsletters or promotional communications.

4. How We Use Your Data

We process your personal data for the following purposes:

To provide and deliver our products and services (order processing, shipping, customer support);
To maintain and improve our Website and user experience;
To send service communications (order confirmations, policy updates);
To send marketing communications if you have consented;
To comply with legal obligations and protect our rights.

5. Legal Bases for Processing

Depending on the specific processing, we rely on one or more of the following legal bases:

Contract performance: to process and deliver your orders;
Legal obligation: to comply with Swiss and EU laws (e.g., accounting);
Legitimate interests: to improve our website and protect against fraud (where these interests are not overridden by your rights);
Consent: for sending newsletters and for the use of non-essential cookies and analytics.

You may withdraw consent at any time without affecting the lawfulness of processing before withdrawal.

6. Data Sharing and International Transfers

We share your data only when necessary:

With service providers (e.g., payment processors, shipping companies, IT hosting, email providers) bound by confidentiality and data processing agreements;
With authorities when legally required.

If data is transferred outside Switzerland or the EEA, we ensure appropriate safeguards (e.g., EU Standard Contractual Clauses).

7. Data Retention

We keep your personal data only as long as needed for the purposes described above or to comply with legal requirements.
For example, order records are retained for accounting obligations; analytics data is retained according to Google’s retention settings.

8. Your Rights

You have the following rights under the FADP and the GDPR:

Access, rectification, or deletion of your personal data;
Restriction or objection to processing;
Data portability;
Withdrawal of consent at any time (for example, via the “Cookie Settings” link or unsubscribe link in emails);
The right to lodge a complaint with the Swiss Federal Data Protection and Information Commissioner (FDPIC) or your local EU supervisory authority.

To exercise these rights, contact us at [Insert contact email].

9. Security

We use technical and organisational measures to protect personal data against unauthorised access, loss, misuse or alteration.

10. Cookies and Similar Technologies

What Are Cookies

Cookies are small text files placed on your device to make our site work efficiently and to help us understand how it is used.
Cookies can be first-party (set by us) or third-party (set by external providers such as analytics or video platforms).

Types of Cookies We Use

Category	Purpose	Examples
Strictly Necessary	Essential for site operation, e.g. to remember language preferences or your consent choices.	`cookieyes-consent` (remembers your cookie preferences); `pll_language` (stores chosen language)
Analytics	Help us understand how visitors interact with the site so we can improve user experience. Data is aggregated and anonymous.	Google Analytics: `_ga`, `_ga_*`; Sourcebuster: `sbjs_migrations`, `sbjs_current`, `sbjs_first`, `sbjs_session`, `sbjs_udata`
Functional	Provide enhanced functionality, such as embedding videos.	YouTube: `VISITOR_PRIVACY_METADATA`, `VISITOR_INFO1_LIVE`, `YSC`, `yt.innertube::`, `yt-remote-`, `ytidb::LAST_RESULT_ENTRY_KEY`
Advertising/Marketing	We currently do not set advertising cookies of our own; third-party video providers (e.g. YouTube) may use cookies for ad-related features when you play videos.	As set by YouTube when playing embedded videos
Uncategorized	Cookies detected but not yet classified.	`__Secure-ROLLOUT_TOKEN`, `__Secure-YEC`

Durations: Cookies may be session-based (expire when you close your browser) or persistent (from one hour up to about one year, unless deleted by you).

Legal Basis for Cookies

Strictly necessary cookies are set based on our legitimate interest in operating the website.
All other cookies are set only after you give consent.

Managing Cookies

Via our banner: On your first visit you can accept or refuse non-essential cookies. You can update your choice anytime by clicking the “Cookie Settings” link in the footer.
Via your browser: You can delete or block cookies in your browser settings. Please note that disabling strictly necessary cookies may affect site functionality.

Third-Party Services

Third parties such as Google (Analytics) and YouTube set their own cookies. We have no control over these cookies.
You can read their policies for details:

Google Privacy Policy
YouTube/Google Privacy Policy

11. Changes to this Policy

We may update this Privacy & Cookie Policy from time to time. Significant changes will be announced on this page with an updated “Last updated” date.

12. Contact Us

For any questions about this Policy or your personal data, please contact us.